Capital Plans Limited - Pension Management Consultants

Tel.01794 522 821

Complaints

If you wish to register a complaint, please contact us either in writing to: The Old Brewery House, Portersbridge Street, Romsey, Hampshire, SO51 8DJ or by telephone 01794 522 821. A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS) Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.’ 

The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren't able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk.

Financial Ombudsman Service
Exchange Tower
London
E14 9SR 

Email: complaint.info@financial-ombudsman.org.uk

Telephone: 0800 023 4567 or 0300 123 9123 (from a mobile)  

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